How do I leave feedback or report an issue?

If you are experiencing issues with the Moov Coach app, it is very useful for our engineers/developers to be able to view your encoded data to target what is causing the issues.

If you encounter problems during a workout, please leave us feedback within the report for that workout.

  1. On the Highlights tab of your report, scroll to the bottom and tap LEAVE FEEDBACK.
  2. A pop-up will appear that says “Talk to us!”. Choose “I have some feedback.”
  3. Explain the issue you have been experiencing and press “Send.”

We will send a response to the email tied to your Moov account. If you would like for us to contact you at another email address, please mention it in your message.

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